ASG smartphone Email Setup Instructions – 2/18/12
all iPhones and Droids first delete the old ASG email account from your
phone that was used before the email migration on 2/17/12. Then re-add the
account per settings below. If you use a Blackberry, these settings don’t apply
to you and I’ll be contacting Verizon to have your Blackberry reprogrammed
Instructions for iPhone:
Go to settings, “Mail, Contacts, Calendars” and choose Add Account and then tap Microsoft
Enter your email address in the Email box.
For Domain just leave blank.
For Username also enter your email address.
For Password, enter your new email password. Note: The new email password is based on the
old password except it begins with an upper case letter and ends with two equal
signs. So if your old password was nb9999 then your new password is Nb9999==.
We had to add at least one upper case letter and the two special characters at
the end in order to meet Microsoft’s password complexity requirements. This
only applies to your Outlook Email and phones; the login name and password for
your PC have NOT changed.
For Description, you can leave blank or type
ASG (this is optional).
The iPhone will now try to automatically
discover your Exchange server settings. In the event it can’t
automatically detect the settings, you will have to manually enter your server
name in the window. The server name is:
m.outlook.com and then tap “Next.” If
it does successfully detect the settings, then tap “Next.”
You should then see a general account info
screen (as pictured below). Please make sure Mail, Contacts and Calendars are
turned ON, which they should
be by default. Tap “Save.”
10. Now tap the home button and go into Mail. You should see your new account appear, and it should show your folders and email messages within a few moments. Email is now set up. You’re done.
Instructions for Android phones:
Note: There are many variations of the Droid phones and the flow of the menu options can be different, but the settings below will work for all.